Mon – Fri: 8am – 5pm • Sat: 9am – 5pm • Sun: Closed (On-Call Supervisor) • Emergency: 24hr / 7 days

When there is a plumbing emergency, not just any plumber will do. Emergencies are complex and unpredictable. They require more than a quick fix. In fact, a quick fix often makes matters worse. Having the right qualities when choosing an emergency plumber is critical for solving the problem properly.

5 Qualities to Look for in an Emergency Plumber

Around the Clock Availability

Regardless of how inconvenient the time might seem to you your time should be treated as top priority to an emergency plumber. If you have flooding in your home in the wee hours of the morning or loss of water availability during a dinner party on a Saturday night, you can’t wait until regular business hours to get it addressed. You want a plumber to provide immediate attention to your situation 24/7, including holidays. And with today’s technology, reaching someone should be hassle-free so you can get the help you want whenever you need them.

Wide Range of Services

Emergencies are not simple, everyday repairs. They require the special skills that years of experience and training of master plumbers can solve. The knowledge they possess should be evident in how they come prepared to handle any plumbing situation given to them. They should appear well-organized and equipped to resolve all types of problems effectively and efficiently, there and then, while answering any of your questions.

Trustworthy and Reliable

A respectable company will handle your repair appropriately, with the reliability of getting the job done right. Look for recommendations and reviews to hire a qualified plumbing company. There are many online social resources, such as Facebook, where you can get reviews and ask for referrals. In addition, check with the Better Business Bureau to see how they are scored and if there has been any complaints.

Licensed and Insured

Professionalism is important when you hire an  emergency plumber. They are a service business and you should expect them to maintain professional standards and best practices. Unfortunately, there are some plumbers who will cut corners. Therefore, to minimize your risk, ask about licensing and insurance.

A Safety Mindset

While it is important that an emergency plumber be fast in addressing your problem, that doesn’t mean you want them to be hasty and take shortcuts that can create risks. Once they arrive, they should be thorough in addressing the issues with your plumbing. They should have the proper training, along with the right equipment and materials to work safely. And they should be careful working around your home by respecting your property and minimizing damage.

If you are looking for a reputable emergency plumber, contact High Priority Plumbing at 770.860.8110 in Atlanta or 912.373.7707 in Savannah. We are ready to assist you and have an ‘A’ rating with the Better Business Bureau. When you contact us, you’ll quickly realize that “Our customers are our priority.”